Cable Chat

Man, Charter Cable employees just don’t seem to have a sense of humor.

I recently jumped into an online chat with a rep in order to cancel one of our cable boxes.  I like their “chat with an agent” support option–I find that I can speak to a person immediately when I choose that, as opposed to trying to navigate the phone tree.  And I can do it while I work on other things, so it’s less of a hassle and my coworkers don’t have to hear the painful conversations.

Anyway, this is from the tail end of today’s conversation:

TTM Joy : You’re welcome. Is there anything else that I can help you with today regarding your cable?
William McLochlin: Nope, that’s all I needed. Thanks!
TTM Joy : I see that you have our cable, and internet. These are excellent services.
William McLochlin: So is your phone service. I just wish I knew more about it.
William McLochlin: Just kidding, of course. ;) Have a good night!
TTM Joy : I show that we offer the Sport tier in your area. It would add on the extra sports channels that we offer. Would you like to add the Sports tier to your account today?
William McLochlin: No thanks. We’re sort of maxed out on budget right now.
William McLochlin: Which is why we need to scale back a little. :(
TTM Joy : Are you sure? I show that it’s only $5.00 a month. Which is less than a quarter a day.
William McLochlin: Haha, you make it sound tempting. But no thanks. I’m a computer geek, so it’s not the right tier for me. Do you offer a tier called “channels that will guarantee you never get a date?”
William McLochlin: Maybe something solely made up of sci fi and superhero shows?
TTM Joy : No.
William McLochlin: You’ve got my email–let me know when that one’s added.
TTM Joy : I do apologize I do not have access to email. However you can always call in or chat in every so often to see if anything has changed in your area.
William McLochlin: Haha, thanks, Joy. I’ll do that.
TTM Joy : Your welcome.
TTM Joy : Are there any more questions I can answer for you?
William McLochlin: Nope, that’s all I had. Thanks again and have a good night.

You’ll note that I took a wrong turn for a minute, there.  I was sure she was going to try to sell me “the bundle”–they’re always pushing their phone service on me when I call.  I didn’t expect her to throw the sports tier at me.  The ironic thing about her trying to sell me anything is that I called to disconnect one of our boxes, telling her that we could no longer afford it.  So I guess she thought disconnecting the box in the bedroom would open up funds for more tiers.

Anyway, you probably won’t find this as funny as I did.  I just thought I would share.

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Why I don’t believe in Twitter

First, I should clarify: When I say “I don’t believe in Twitter,” that’s not to say I don’t believe it exists, like Santa Claus or the Easter Bunny. What I mean is, “I don’t believe in Twitter as the next evolution of communication, newsgathering and personal expression.” And maybe even, “I don’t believe the company has the upside that everyone seems to think it has.”

Twitter has been one of the hottest topics in the Internet world for at least two years, and has continued to grow in both users and value during that time.  The company is now valued around $1 billion, and supposedly has over 75 million users.  Every major company–including my own–and most celebrities and sports figures are trying to find a way to leverage Twitter as a marketing and promotional tool.  You can’t have a social media discussion without Twitter being a large part of it.

But I believe there are some fatal flaws with Twitter that, while they won’t kill its use completely and revert it to “fad” status, will impede the technology’s growth and usage.

1. By nature, Twitter is a poor tool for two-way communication. This is simple: the more a person’s/company’s popularity increases on Twitter, the less useful the tech is for communicating back and forth with their audience.  Sure, they can send messages out to the masses, but the more masses there are following them, the harder it will become to parse all of the messages coming back in.  When you see something like the Ashton vs. CNN race to a million followers, what you’re actually seeing is the race to become a total broadcast-only account, since no entity is capable of handling the influx of messages sure to come from an audience that big.  And when a Twitter account becomes a broadcast medium, that leads to another problem…

2. Twitter is less effective as a broadcast tool than basic blog and RSS technology. This is also pretty simple: When it comes to one-way broadcasting tools, there are way more efficient, stylish and full-featured toolsets available using basic blog tech.  A free Movable Type, Wordpress or even Tumblr account provides the ability to post via mobile device, allows the user to add inline images and video, allows sorting by category and metatags, allows fans to subscribe via RSS feeds, comes complete with great commenting and crosslinking features, and, while allowing for posts under 140 characters, doesn’t limit the author to this arbitrary number.  The only benefit Twitter can be seen to have over a blog is that it forces the writer to be concise, but every active Twitter user I follow ignores that requirement and works around it by posting multiple tweets in a row.  Which brings us to the next problem.

3. Twitter has little value as a tool for creative expression thanks to Twitter flooding. I’ve been delighted to hear about people using Twitter as a creative exercise, including users like shitmydadsays, whitewhines and manvszombie, and love reading what these users post.  But with some of the more active users posting twenty or more times per day, following just a few dozen users means that the more creative posts like these will get lost in the noise.  And even if you can find their posts, any ongoing thread or concept gets interrupted too much by the other random tweets.  So if you’re a user like manvszombie, who posts from a fictional world where the zombie apocalypse has happened, your thread will lose it’s creative juice when constantly interrupted by posts with meaningless updates on your other followee’s daily lives.

So if Twitter isn’t a great tool for two-way communication, isn’t the best broadcast medium, and fails as a means of creative expression, what’s it good for?  I honestly can’t say, and I don’t think I’m in the minority.  Although Twitter may boast 75 million users, studies show that only about 17% of users have posted at least once in the last month, with over fifty percent never having posted at all.  Also about half of all Twitter users aren’t following anyone, while a similar number have no followers, themselves.  Not exactly an active userbase.  In fact, another study showed that ten percent of the Twitter userbase create 90% of its content.  That’s not an immediate sign of death, of course, as some broadcast mediums (television, for example) have an even greater creation vs. consumption disparity.  But it is a bad stat for a service seeking to be more than a sit-back-and-watch-what-happens medium.

An even worse stat for Twitter fans is the lack of growth in the youth market.  Thirtysomething hipsters may control the popular press and generate a lot of buzz, but they’re growing older and becoming less relevant every day.  The future belongs to the youth, and they aren’t impressed by Twitter.  Recent research shows that only 8% of teens are into Twitter.  If those users can’t be lured away from Facebook and texting, Twitter may’ve already hit its peak of popularity and could see a large decline as it moves forward.  After all, as smart phone penetration increases, mobile users won’t necessarily need to read their news and entertainment in 140-character chunks, but may turn to the RSS feeds and blog solutions mentioned above.

Anyway, because of its current buzz and the fact that I work in an industry that’s all about buzz, I can’t ignore it completely.  But I’m obviously not Twitter’s biggest fan.  And I look at the buzz and the growth and the large userbase with skepticism and doubt.  Twitter probably won’t go away completely–it may have already cemented its place as a cultural milestone.  But I don’t think it will ever rival the big players in social media, and I think the buzz its generated will soon move to another tech.  Meaning it’s more MySpace than Facebook–a stepping stone in the evolution of online communication, and not the final destination.

Disagree with me?  Post your counterpoints in the comments below.

Oh, and don’t forget to follow me on Twitter, username pushthepulldoor!  Sure, I haven’t posted in months, but I’ve been wrong before, and if Twitter does inherit the earth, I’m going to need to build my followers.

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Ramenbox Unboxing

This may be the most boring thing I’ve ever posted, but I mainly did it to test out the video that my new iPhone 3GS can capture.  I’d ordered some ramen noodles from Ramenbox.com a week ago, and they came in yesterday.  This is what I found.

What I also discovered is that, although the iPhone can capture video in 16:9, it uploads to Youtube sideways.  Great.

UPDATE: In the video, I claimed to be missing a box. I forgot that some of the packs can count for two (or even three) spaces. So I wasn’t missing anything–in fact, I got one freebee, so I got more than I paid for.

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Improv on Infinite Earths

I don’t know if I think this is awesome or awful.  It’s an improv comedy troupe doing their normal improv thing, but as the Justice League and Legion of Doom.  Meaning every act is done in character.

As a geek, I’m sure I’d absolutely love watching something like this.  But who would I ever get to go with me?  My wife wouldn’t get half of the jokes.  It would be sort of like my Comic-Con experience, in the fact that I’d be surrounded by people, but still somehow lonely.

Also, I find it hard to believe all of the improv group members are up on their DC history, so there’s a very good chance the ubergeek inside of me would get annoyed when one of them said something that was obviously out of character.  And my irritation would be even more annoying to my wife, if she was with me.  No spouse likes to see her otherwise normal hubby turn into the Comic Book Guy from The Simpsons.

From the pumpkins on the stage, I’m guessing this was the group’s Halloween show.  I’m sure it was at least a blast for the participants, even if some of the audience got lost now and then.  I wonder why some enterprising San Diego improv troupe hasn’t tried the same concept the week of the big convention.  Tickets would sell out for sure.

If this is your thing–and I don’t think there’s a grey area here, either you get it or you don’t–then you can watch six more parts here.

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Annoying Lost Fans?

The best part of the clip below isn’t its spot-on depiction of the obsessive nature of true Lost fans, it’s the original footage of show producers Carlton Cuse and Damon Lindeloff.  I have infrequent contact with television series showrunners and producers as part of my job, and while some of them are absolutely stellar people, there are just as many that take themselves way too seriously and are thus a pain to deal with.  I’ve never gotten that impression from the Lost producers.  I was lucky enough to attend Comic-Con and hear Cuse and Lindeloff speak in multiple panels, and they always had an air of humility and humor to their talks.  They seemed like guys you’d feel totally comfortable having a beer with.  And their inclusion in the Onion video shows that they don’t mind laughing with (at?) their own fanbase.


Final Season Of ‘Lost’ Promises To Make Fans More Annoying Than Ever

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Go Colts!

The Colts/Ravens AFC playoff game has been underway for about an hour now, but because I was out with the family, I am just about to start watching it on my DVR.  It should be a good game, and despite the odds being in the Colts favor, I’m nervous.

Yes, the Colts have beaten the Ravens in seven straight, and yes, the Colts were 13-0 and heading for an undefeated season before pulling their starters while the Ravens barely made playoffs.  And yes, Manning just won yet another MVP award and their defense is finally healthy.  But strange things happen in playoffs, especially where the Colts are concerned.

I can definitely see this being a close game, where the Colts show up rusty and turn the ball over several times against the fierce Ravens defense (I’m not a believer in resting starters in the final few regular season games, especially when you have a bye).  Even more likely, they move the ball well but have trouble in the red zone and happen to settle for field goals, while the Colts D plays well and gets sacks, but allows just enough big plays (their playoff achilles heel over the years) and they get upset in a low scoring game.

I’m not being a pessimist–I think I just choose to hope for the best and expect the worst.  So if (when?) the Colts win, I’ll be pleasantly surprised.  And if they lose, maybe my low expectations will make me feel less violent.

So my prediction for this game, which is already half over even though I’ve yet to see a play?  Ravens win 17-13.

Now I’ll spend the rest of the evening hoping to be wrong.

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John’s Background Switcher

I use dual monitors at work–utilizing both my laptop’s 17-inch screen and a 21-inch flatscreen.  Since I normally have about a dozen apps open at any one time, and devote half of my day to the art of cut and paste, it helps to be able to see multiple things at once and not have to constantly minimize and maximize my windows.  Sure, it would be much easier if I just had a Mac (or if I had one of those gorgeously massive Mac widescreen monitors), but we play with the hand we’re dealt.

Perhaps because I spend so many hours looking at it, I like my computer desktop to be neat, free of clutter, and have a nice background image.  I’m not obsessive enough to sit down and create my own custom themes, but I’m quick to jump at tools that can help me keep things looking good without making me do much work.  A little app called John’s Background Switcher is my current favorite desktop tool.

John’s Background Switcher isn’t overly complicated, it just does what it says: it switches your background images.  But the level of control it gives you is pretty crazy.  You can point the app to any image feed or combination of feeds, whether it’s your own personal images on your hard drive or a specific feed from a photo-sharing website like flickr or Picasa.  You can set how you’d like your pics to be cropped and displayed, how often they change, and even tell it what to do if you’re running multiple monitors.  Like I said, not complicated, just useful.

I currently have the app set up to pull pics from the top 500 images in two flickr photo groups–’wallpaperandbackgrounds’ and ‘blurrybackgrounds’–and I have it set to change them out every hour, loading a different pic on each monitor.  Some of the images it loads are pretty much invisible–they let my icons pop and don’t really distract, the very definition of “background.”  But sometimes it pulls in images that are so cool I save them to my harddrive to use them later (another built-in feature).

I’ve gotten compliments on the backgrounds it pulls in (“Cool desktop, where’d you get it?”), especially when I have to use my laptop for a presentation, but sometimes the app does deal me a bad hand.  During Christmas, for example, I got some really cheesy holiday themes served up.  That’s one of it’s only flaws, really–it is only as good as the images you point it at, so you either need to find the perfect photo feed or occasionally purge a weak background or two.  But even that’s easy–it has single button reload so you can swap out your background with one click at any time.

Anyway, I don’t work for John, whoever he may be.  But I was happy when I stumbled upon this app on another site so I figured I’d share.  If you know of a similarly easy and useful tool for managing multiple desktops (especially one that maintains a low profile), let me know in the comments.  Thanks!

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My Evil Twin?

Okay, I’m not sure this guy is the evil one–that may be my role.  But I just discovered there’s another “Push the Pull Door” blog out there, and the guy and I do seem to have little enough in common that we may legally qualify for “evil twin” status.

He’s anti-Obama and pro-guns, which probably means we don’t match up politically in many areas.  But who knows, he could still be an amazingly decent guy.  That’s why I won’t cast him as the evil twin yet.  Let’s see which one of us grows the better goatee, and decide that way.

Anyway, I just thought it was interesting.  I hope this guy doesn’t think I’m poaching on his domain by sharing the same blog name.  In my defense, I’ve been here for about ten years, so I’m betting I had the title first.  But I’m willing to share.  From what little I’ve read, I doubt anyone who knows either of us will get our two blogs confused.

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G.I. Joe: The Rise of Cobra

I just finished watching one of this summer’s blockbusters, G.I. Joe: The Rise of Cobra, courtesy of my Netflix queue.  It wasn’t the worst movie I’d ever seen–not even the worst I’ve seen this year, but it wasn’t what I’d call “good,” either.

The most disappointing thing about the film, in my opinion, is that they messed things up just enough to kill the franchise before it even got started.  This could’ve been the start of a great run of fun G.I. Joe summer movies–instead, I think the series is DOA.

It didn’t have to be this way.  If only they’d made some different choices along the way, I think they could’ve kept much of the action and effects that the younger fans need, while still paying service to the older fans and introducing an updated, relevant group that could come back even bigger in consecutive seasons.

Here’s what I would’ve done differently if I was running the show.  (Beware, spoilers abound.)

  • Make both Joe and Cobra fledgling groups, not established superpowers. I know it might’ve been too cliche to go with the usual “origin story” and have Hawk assemble the team just for the sake of this first mission.  But they could’ve started with a core group already in operation and then added Duke and Ripcord without having the super tech, underground base, thousands of operatives and mega budget that they have from the beginning of this film.  They only focused on five or six Joes, anyway–they didn’t need the hundreds of anonymous cannon fodder.  And Cobra could’ve been a secret terrorist group just acquiring its tech and going public–without the undersea base, unstoppable army and superior vehicles/weapons.   It took away from the character development to have so much technology and such big forces against each other.  And it’ll make it even harder to go bigger in the next movie.  I would’ve loved to see Cobra as a group of five or six people (Commander, Baroness, Destro, a few more), supplying arms, direction and unity to terrorist cells aimed at the US, and the Joes as a black ops team of specialists put together as a countermeasure.  Not Cobra as a Global force with limitless funds and the Joes as their UN equals.
  • Get rid of the stupid cybersuits. Having the two protagonists wear armor for most of the major battles allowed for too much CGI, much of it unrealistic.  Also, when you can never see the characters’ faces, it removes a lot of the tension from the fights, making them more like rock ‘em sock ‘em robots than heroes and villains.  Also, while G.I. Joe has always been about the characters’ individual specialties, the battle suits make them all the same, removing any individuality that would’ve made them interesting.  Instead, make their missions more fitting to their abilities/nicknames, and let them live out what we all made the action figures do when we were younger.  (As in, Ripcord jumped from planes, Breaker ran communication, Heavy Duty busted skulls, etc.)
    Snake Eyes

    Nice forehead veins, dude.

  • Do better with Snake Eyes’ costume. Man, that was just stupid, right?  Why does it have an etched mouth when he never talks and can’t eat or drink through it?  And why is his visor so massive?  What does a Ninja need with the world’s biggest Ray Charles glasses?  Also, I’m getting pretty sick of superhero costumes being so padded with muscle.  I think Ray Park was a poor choice for Snake Eyes, anyway (too short and stocky), but he’s already muscular and ninjas are normally lithe.  Just have him wear form-fitting–but not padded–clothes.  We’ll still see the muscles.  Storm Shadow had a better costume, and was a hundred times more interesting…which is sad, since Snake Eyes should’ve been the fan payoff in this film.
  • Redirect the comedy relief. Having Ripcord constantly cut bad jokes and make stupid blunders wasn’t really funny.  Instead, it just made it even more unbelievable that he would get into the Joes.  But there were plenty of other opportunities for comedy.  They could’ve used the many things that makes the show funny to a modern audience–the “knowing is half the battle” lessons the characters are always teaching to kids, the gayness of some of the character concepts (*ahem* Shipwreck, anyone?), the constant inability to hit a target for Cobra’s android troopers, the fact that the team constantly cheered itself on at any opportunity (“Go, Joe!”), the fact that Cobra Commander is really a whiny bitch, etc.  Nobody was going to take this movie seriously, anyway, especially with character names like “Dr. Mindbender”–and the directors went for comedy more than drama half of the time.  Why not give people the jokes they expected, rather than inserting a Wayans brother at random?
  • Ease up on the interconnectivity of every freaking character. Did The Baroness have to be Duke’s ex-girlfriend?  Did Stormshadow and Snake Eyes have to battle for the first time as super-violent ten-year-olds?  Did Cobra Commander have to be The Baroness’s little brother, and Duke’s former brother-in-law-to-be?  If none of those characters had a history with any other character, there still could’ve been plenty of drama and intrigue.  They don’t all have to be kissing cousins–it comes off like a soap opera.  And the original series may’ve been a lot of things, but it was never a soap opera.  Heck, there was never any character backstory (except for Snake Eyes), so why overdo it for the film?  Some of that could’ve been saved for the sequel.
  • Cast the film better. The actors playing Duke, Scarlett, Heavy Duty and Breaker were all okay (though Heavy Duty and Breaker weren’t given much to work with), and on the Cobra side, the guys playing Destro, Zartan and Storm Shadow were each solid (especially Storm Shadow).  Beyond that, I don’t think the casting directors made another good decision.  Sienna Miller had no sex appeal or mystery, two things the original Baroness had in spades, even as a 2D cartoon character.  Dennis Quaid mailed it in as Hawk.  Marlon Wayans played the same slapstick black sidekick character we’ve seen too many times.  Joseph Gordon-Levitt was ridiculous as Cobra Commander (a shame, because I like him in other things).  Even the smaller roles were off–they cast a Brit as the American President and had Brendan Fraser inexplicably appear as “Sgt. Stone” to train the new Joes, only to ham up the few seconds of screen time he got.  They could’ve used unknowns for half of the roles (similar to what they did for Storm Shadow) and gotten better performances.

I would’ve really liked to see something smaller in cast and technology–but bigger in character moments and build-up.  Basically, Batman Begins for the G.I. Joe franchise.  Let us see the team come to life over two hours.  At the end of the film, instead of saying, “Well, that really sucked on every level,” I wish I could say, “Okay, this has potential.  Let’s see where they take it from here.”  As mediocre as they were, the first few X-Men movies got us into the spirit of the story, then gave us things to wish for (“I hope Gambit’s in the next film!” etc.).  But this film went far from the spirit of the original series, ruined the introductions of several characters and gave us nothing to look forward to in the next film.  Sure, they left us with an interesting cliffhanger ending, but only interesting if we can lose the characters and devices they introduced in this film and follow that cliffhanger with a completely different team.

Not a stellar film debut for one of my favorite childhood memories.  But it could be worse, I suppose.  It could’ve been Superman Returns.

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Five Daily Tasks for ‘10

In lieu of resolutions, here are five things I already do on occasion (some more than others), but hope to make daily occurrences in 2010:

  1. Exercise (raise my heart rate) for at least thirty minutes.
  2. Take the dogs for a walk.
  3. Read and write (something other than work).
  4. Eat breakfast.
  5. Play with my kids.
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